Privacy Policy

Last Updated: November 2024

1. Information We Collect

We collect information you provide directly to us when you create an account, book gym sessions, or use our services. This includes:

  • Name and contact information
  • Email address and phone number
  • Payment information
  • Gym booking history
  • Wallet transaction records

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your gym bookings and payments
  • Send you booking confirmations and reminders
  • Respond to your comments and questions
  • Detect, prevent, and address fraud and security issues

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With gym partners to facilitate your bookings
  • With payment processors to handle transactions
  • When required by law or to protect our rights
  • With your explicit consent

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We use encryption for sensitive data and regularly review our security practices.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt-out of promotional communications
  • Download a copy of your data
  • Control your privacy settings

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account at any time through the Privacy & Security settings.

7. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through the Help & Support section in your profile or via the GYMADAY app.

By using GYMADAY, you agree to this Privacy Policy.